COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways when you use the Book My Holidayz website, mobile application, or related services. The information we collect depends on how you interact with our services and the features you use. This may include the following:

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when making a booking, creating an account, contacting us, requesting a quotation, or using other services offered through Book My Holidayz. This may include your name, email address, mobile number, gender, billing details, travel requirements, and other information necessary to provide our services.
 

Certain information, such as gender, may be collected where required for travel coordination, customer assistance, safety-related requirements, service personalization, or appropriate driver/vendor allocation. If you choose to provide information through your profile, booking details, feedback, reviews, or other interactive areas of our platform, such information may be accessible to authorized personnel, service providers, or vendors where necessary to fulfill your booking or provide the requested service.

Booking and Transaction Data

When you make a booking through Book My Holidayz, we may collect information related to your travel requirements, including booking dates, pickup and drop locations, vehicle category, vehicle type, number of passengers, trip type, selected services, fare details, payment status, booking history, and other information required to process and manage your reservation.

Derivative Data

Our servers may automatically collect certain information when you access or use our website or application. This may include your IP address, browser type, device information, access times, pages viewed, booking activity, search preferences, referring URLs, and other technical information. We may also collect information related to vehicle categories, vehicle models, vendors or drivers assigned to a booking, fare estimates, trip details, and service usage to operate and improve our platform.

Geo-Location Information

With your permission, Book My Holidayz may collect location-based information from your mobile device to facilitate travel and transportation services. Location information may be used for purposes such as identifying pickup locations, coordinating with drivers or vendors, improving trip tracking, providing location-based services, and enhancing customer safety and support.

You can manage or withdraw location permissions through your mobile device settings. However, disabling location access may affect certain features or services that depend on location information.

Mobile Device Access

Depending on the features you use, we may request permission to access certain functions of your mobile device, such as your camera, contacts, microphone, calendar, storage, notifications, sensors, or other device features.

Such access will only be requested where reasonably necessary to provide or support a particular feature or service. You can manage these permissions through your device settings.

Mobile Device Data

We may collect information about the device you use to access Book My Holidayz, including your device ID, device model, manufacturer, operating system and version, mobile network information, country, IP address, application version, and other technical information required for security, troubleshooting, service delivery, and improving the user experience.

Push Notifications

Book My Holidayz may request permission to send push notifications relating to your bookings, trip updates, payment confirmations, driver or vehicle details, promotional offers, important service announcements, and other account-related communications.
 

You may manage or disable push notifications through your device settings. Please note that disabling certain notifications may prevent you from receiving timely updates relating to your bookings or services.